{"title":"Sesfikile Driver App - Privacy Policy","sections":[{"title":"1. Introduction","paragraphs":["This Privacy Policy explains how Sesfikile Operations (LTD)PTY (\"Company\") collects, uses, and protects information when you use the Sesfikile Driver App (\"App\").","By using the App, you consent to the practices described in this Policy."],"bullets":[]},{"title":"2. Information We Collect","paragraphs":[],"bullets":["Driver Information: Name, contact details, license, and vehicle data.","Location Data: Precise and approximate location data (including background location while on active delivery) to enable delivery assignment, pickup/drop-off tracking, navigation support, and proof of service.","Usage Data: Delivery logs, navigation routes, and performance metrics.","Device Information: Technical data such as device type, operating system, and usage logs.","Customer Data: Limited delivery-related information (addresses, order IDs)."]},{"title":"3. How We Use Information","paragraphs":[],"bullets":["To provide and improve App functionality.","To track deliveries and optimize routes.","To verify pickup and drop-off events, support live order tracking, and improve driver and customer safety.","To process driver payments.","To communicate updates, support, and security notices."]},{"title":"4. Data Sharing","paragraphs":[],"bullets":["We do not sell driver or customer data.","Data may be shared with trusted third-party service providers (e.g., payment processors, cloud hosting).","Data may be disclosed if required by law or to protect Company rights."]},{"title":"5. Data Security","paragraphs":[],"bullets":["We implement technical and organizational measures to protect data.","Drivers are responsible for safeguarding login credentials."]},{"title":"6. Data Retention","paragraphs":[],"bullets":["Delivery and driver records are retained as required by law.","Other data is retained only as long as necessary for service provision."]},{"title":"7. Driver Rights","paragraphs":[],"bullets":["Access, correction, or deletion of personal data upon request.","Right to withdraw consent for non-essential data processing.","Right to lodge a complaint with the Information Regulator under POPIA (South Africa)."]},{"title":"8. International Use","paragraphs":["If you access the App outside South Africa, your data may be transferred and processed in jurisdictions with different data protection laws."],"bullets":[]},{"title":"9. Updates to Policy","paragraphs":["We may update this Privacy Policy from time to time. Continued use of the App after changes constitutes acceptance."],"bullets":[]},{"title":"10. Contact","paragraphs":["For questions or requests regarding this Privacy Policy, contact Sesfikile Operations (LTD)PTY."],"bullets":["Email: support@sesfikile-ops.co.za","Phone: 076 998 1984","Address: 196 Mayibuye Street Umthambeka Section Tembisa 16332"]}]}